Note: This document will be a "living" document as needs arise, staff transitions happen, etc.
Introduction
The pages linked above contain the current organizational structure and assigned duties within the Technology Department. The purpose of sharing this information is to:
- Allow all staff in Moore County Schols to better understand the roles and responsiblities of the members of the Technology Department.
- Allow staff members on core technology teams (media specialists, media-tech assistants, and DIFs) and school administrators to know which technology team member is the most appropriate person to follow up with in regards to questions or support issues.
- Give technology department team members owenrship of both broad and specific responsibilities.
Note: All support issues should always start with a helpdesk ticket.
All MCS staff can submit a ticket at https://helpdesk.ncmcs.org (Directions here)
Click here for support structure for Homebase support